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1 |
Assessing the Implementation of AI Integrated CRM System for B2C Relationship Management: Integrating Contingency Theory and Dynamic Capability View Theory
Enthalten in Information systems frontiers 22.4.2022: 1-19
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2 |
The influence of structural capital on the relationship between CRM implementation and the performance of manufacturing SMEs
Enthalten in International journal of system assurance engineering and management 8.10.2021: 1-14
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3 |
Effects of customer relationship management (CRM) implementation on business performance in business to business (B2B) markets in Germany
Kern, Manuel. - Reutlingen : Hochschule Reutlingen, 2020
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4 |
An integrated framework of change management for social CRM implementation
Enthalten in Information systems and e-business management 8.10.2020: 1-33
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5 |
Design and implementation of bank CRM system based on decision tree algorithm
Enthalten in Neural computing & applications 30.4.2020: 1-11
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6 |
Successful Implementation of CRM in Sales Departments
Krpan, Goran. - Hamburg : Diplomica Verlag, 2018, 1. Auflage
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7 |
Climate Change Policy Brief
Ederer, Waltraud. - Eschborn : GIZ, 2017, Themenblatt
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8 |
Contributions to the selection and implementation of standard software for CRM and electronic invoicing
Kosch, Lubov. - Hannover : Technische Informationsbibliothek (TIB), 2015
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9 |
Mapping Twitter Data of Customers' Sentiment in The Shape of Heat Map
Ma'ady, Mochamad Nizar Palefi. - Saarbrücken : LAP LAMBERT Academic Publishing, 2015, 1. Aufl.
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10 |
Potential of Mobile Applications in CRM
Herscher, Tobias. - Munich : GRIN Verlag, 2015
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